Welcome to Batavia Complaint Information Service. Through this page, you can obtain information related to any complaints you may have. Please follow the consumer complaint guidelines below.
We uphold the highest standards of integrity, transparency, and good corporate governance in all business activities. As a commitment to these principles, Batavia provides a Whistleblowing System (WBS) as a channel for employees, customers, partners, and external parties to report any suspected violations, fraud, or actions that are inconsistent with applicable ethics and regulations. Reports may be submitted anonymously (without disclosing the reporter’s identity). Batavia ensures that every report received will be followed up professionally, while upholding the principles of confidentiality, prudence, and protection for the whistleblower. We guarantee that there will be no discriminatory actions or retaliation of any kind against the reporting party. Through this system, Batavia believes it can strengthen a culture of integrity, enhance stakeholder trust, and support the creation of a clean, accountable, and sustainable working and business environment.
